Privacy Policy

Effective Date: 15/08/2024

Madhi Industries is committed to protecting the privacy and security of our customers and website visitors. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you interact with our website and services. By accessing or using our website, you agree to the terms of this Privacy Policy.

1. Information We Collect

1.1 Personal Information

We may collect personal information that you provide to us directly, including but not limited to:

1.2 Non-Personal Information

We may collect non-personal information about how you interact with our website, including:

2. How We Use Your Information

2.1 To Provide Products and Services

We use your personal information to process orders, facilitate payments, deliver products, and provide customer support.

2.2 Communication

We may use your contact information to communicate with you about your orders, respond to inquiries, and send you updates regarding our products, promotions, or changes to our policies.

2.3 Website Improvement

Non-personal information is used to analyze website performance, improve user experience, and help us better understand how visitors interact with our site.

2.4 Legal Compliance

We may use your personal information to comply with applicable laws, regulations, legal processes, or enforceable government requests.

3. Sharing of Information

3.1 Third-Party Service Providers

We may share your personal information with third-party service providers that help us operate our business, including shipping partners, payment processors, and IT service providers. These third parties are obligated to keep your information confidential and use it only for the purposes for which it was shared.

3.2 Legal Obligations

We may disclose your personal information if required to do so by law or in response to valid legal requests by public authorities.

3.3 Business Transfers

In the event of a merger, acquisition, or sale of all or a portion of Madhi Industries’ assets, your personal information may be transferred as part of the transaction.

4. Data Security

Madhi Industries takes the security of your personal information seriously. We use industry-standard security measures to protect your data from unauthorized access, disclosure, alteration, or destruction. However, no method of data transmission over the internet or method of electronic storage is completely secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

5. Cookies

5.1 What Are Cookies?

Cookies are small text files that are stored on your device when you visit our website. They help us enhance your browsing experience and provide additional functionality.

5.2 How We Use Cookies

We use cookies to:

5.3 Managing Cookies

You can manage or disable cookies in your browser settings. However, please note that disabling cookies may affect your ability to use certain features of our website.

6. Third-Party Links

Our website may contain links to third-party websites or services that are not operated by us. If you click on a third-party link, you will be directed to that third party's website. We are not responsible for the privacy practices or content of third-party websites and encourage you to review their privacy policies before providing any personal information.

7. Your Rights

7.1 Access and Update

You have the right to access, correct, or update the personal information we hold about you. If any of your personal information changes, please contact us to update your records.

7.2 Opt-Out

You have the right to opt-out of receiving promotional communications from us at any time by following the unsubscribe instructions included in our emails or by contacting us directly.

7.3 Deletion

You may request that we delete your personal information, subject to certain exceptions, such as retaining information for legal compliance or transactional history.

8. Retention of Data

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including providing services to you, complying with legal obligations, and resolving disputes.

9. Children’s Privacy

Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal information from a child under 18, we will take steps to delete such information.

10. Changes to This Privacy Policy

Madhi Industries reserves the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page, and the effective date will be updated accordingly. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us at:

Madhi Industries

Hosur, Tamil Nadu, India

Email: privacy@madhiindustries.com

Phone: +91-99441 77056